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26 . Three Things You Need to Know Before Using the Shopping Agent Service For the First Time


YOLBUY Shopping Agent Service Details


YOLBUY offers shopping agent services for selected platforms. However, it is important to note that YOLBUY cannot be held accountable for the risks related to products sourced from third-party platforms.

YOLBUY merely provides shopping agent assistance for chosen third-party platforms and will not bear responsibility for potential risks and legal consequences such as quality problems or copyright infringements. To safeguard your interests, YOLBUY will conduct multiple product inspections, communicate with you, and offer after-sales support throughout the process. If you aim to purchase a product from a third-party platform that cannot be verified, there could be issues like additional service fees, inability to complete the purchase, and shipping hazards. For more specific information, please refer to the feedback provided by our agents.

Shopping Procedure


The shopping process is divided into two stages, requiring two payments. It is recommended that you estimate the international shipping cost prior to placing an order.

  • Step 1: Once you pay for the product and the domestic shipping expense within China, we will procure the item for you. The purchased product will be delivered to the YOLBUY warehouse. The parcel preservation period at the shopping agent is 90 days. You can buy multiple products and combine them into a single parcel to save on costs.
  • Step 2: Consolidate the products stored in the YOLBUY warehouse, submit the parcel, pay the international shipping fee, and the parcel will then be shipped to your destination.

Logistics Risks


The logistics services for shopping agent products are provided by third-party logistics partners. These are subject to customs policies and may entail logistics risks. You should be aware of and bear these risks.
As a service platform, YOLBUY has partnerships with numerous third-party logistics providers to ship the products we've purchased for you. YOLBUY is not liable for product confiscation, damage, loss, or delay resulting from customs policies or uncontrollable risks during international transportation. Nevertheless, YOLBUY will notify you of possible risks in advance. We are enhancing our logistics insurance services to assist you in assessing risks and minimizing potential losses.


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Rapid Order Processing

Orders are reviewed and processed for purchasing within 12 hours, 24/7.

Express Parcel Handling

International parcels are dispatched for shipping within 24 hours after submission.

7*12 Customer Service

Our 7*12 customer service team is here to accompany you throughout your shopping experience, ready to resolve any issues at any time.

Professional Parcel Planning

Expert parcel planning to maximize the use of your package space, saving every penny possible.