Help Center
Help Center

25 . About Third-Party Service Providers

1. Product Offerings by Third Parties


Third-party service providers are involved in the procurement, inspection, warehousing, and logistics of products for which brand authorization and mailing restrictions are hard to clarify.

2. Service Standards


All third-party service providers conduct their operations in line with the unified standards set by YOLBUY.

3. Combining Products from Different Providers for Shipment


It is possible to have products from different third-party providers shipped in one parcel. All stocked products can be consolidated into a single parcel prior to shipping as per the normal process.

4. Fee Charging Criteria


All third-party service providers levy fees in accordance with the standards of YOLBUY.

5. After-Sales and Complaint Handling


In the event of after-sales problems or complaints regarding the services provided by third parties, users are able to reach out to YOLBUY Customer Service for support.

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Rapid Order Processing

Orders are reviewed and processed for purchasing within 12 hours, 24/7.

Express Parcel Handling

International parcels are dispatched for shipping within 24 hours after submission.

7*12 Customer Service

Our 7*12 customer service team is here to accompany you throughout your shopping experience, ready to resolve any issues at any time.

Professional Parcel Planning

Expert parcel planning to maximize the use of your package space, saving every penny possible.