Help Center
Help Center

11 . What Is Shopping Agent Service?


Shopping agent service, generally, means finding someone to help you buy the goods you desire. It could be because you can't purchase these goods abroad or the overseas price is higher than the domestic price in China. People buy goods from China and then ship them overseas, which is a common form of shopping agent service.


Benefits of Using CNCNGO Shopping Agents:

  1. You have unlimited choices to buy Chinese goods online.
  2. You can use dollars, euros, and various other currencies to make payments.
  3. You can receive your overseas purchases within 7 working days at the earliest.
  4. You can obtain a perfect return policy for damaged goods.
  5. You can get professional services from the CNCNGO customer service team, who can answer any questions you encounter during shopping in mainland China.
Situations Suitable for Choosing Shopping Agent Services:
  1. When you are used to using Chinese products, services, or have a preference for a particular brand but are unable to purchase them abroad and entrust us to buy.
  2. Professional data, books (especially Chinese versions), or equipment. For example, universities or research institutions need to buy some specialized books or software and there are no overseas selling channels. The only option is to purchase through Chinese e-commerce websites.
  3. New Arrivals/Fashion: If you want to update with new arrivals of fashionable clothing, popular music, star posters, etc. in mainland China.
  4. Price Advantage: Due to lower labor and production costs in mainland China, most goods are priced lower. At the same time, CNCNGO designs a unique shopping model to help customers save money.
  5. Dress Size Advantage: Foreign clothes sizes are generally larger and not suitable for Asians. Fortunately, you can buy the right style and size of clothes you want from mainland China.
  6. Entrust us to purchase auction items from Chinese e-commerce websites, such as those on Taobao.


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Rapid Order Processing

Orders are reviewed and processed for purchasing within 12 hours, 24/7.

Express Parcel Handling

International parcels are dispatched for shipping within 24 hours after submission.

7*12 Customer Service

Our 7*12 customer service team is here to accompany you throughout your shopping experience, ready to resolve any issues at any time.

Professional Parcel Planning

Expert parcel planning to maximize the use of your package space, saving every penny possible.